Okay so in terms of getting the right order to the right customer, there’s a couple of things we have to understand first, like the different types of tickets, how to bag orders, and why food comes out at different times.
Lets start with looking at the different types of tickets.
Understanding Tickets
We have a couple of different types of ways people can order with us, which means there will be different types of tickets.
- In-Person order
- Phone order
- Online order
- Doordash order
- Kiosk order
Lets go one by one and how to handle each one.
In-Person orders
- Call the number
- Check their ticket
- See if they are missing anything
- Ask if they want a bag
Phone order
- Check main ticket
- Bag it up
Online order
- Check ticket for drinks
- Bag it up
Doordash order
- Check ticket for drinks
- Bag it up
- Mark as ready on doordash tablet
Kiosk order
- Call their name
- Ask if they are missing anything
- Ask if they want a bag
Bag It Up
These are currently the different types of bags we have the moment, and how to fill each.
“Where’s The Rest Of My Food?”
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